Reference

Terms That Shape Your Account

These terms set how your account, deposits, withdrawals, and game access work at perada4d.

Account rulesLocal lawWallet checksMobile first
perada4d Terms That Shape Your Account
CONTACT PATHS

Where To Reach Us

If a term affects your account, reach us first so we can check it against your registered number, wallet name, and last login. We answer through live chat, WhatsApp, and email from 09:00 to 21:00 WIB, and we use the same path for name mismatches, device changes, and closure requests. Send your account ID, the issue date, and the payment method you used so we can locate the record faster.

Team online

Live Chat

Use live chat when you need a term checked against your active account. Keep your registered phone number, wallet name, and the last transfer ready so we can verify the record faster.

WhatsApp

Send the same account details by WhatsApp if you are away from the dashboard. We use it for device changes, name mismatches, and short policy questions during our posted service hours.

Email

Email works well when you want a written trail for a correction request. Include your account ID, the clause you want us to check, and the date of the action you are asking about.

ACCOUNT SAFETY

How We Handle Your Data

We handle policy data with a simple rule: keep what we need, block what we do not, and tie changes back to the registered account.

Data handling

We keep only the data needed for account setup, payment checks, and dispute handling: your name, phone number, wallet name, and device signal. We do not reuse it outside the account terms you accepted.

Cookies

Our cookies remember your login state, language, and device choice so you do not repeat the same steps on every visit. You can clear cookies in your browser, then sign in again with your registered number.

Account security

Use one password per account and a device lock on your phone. If you switch from Android to desktop or a new browser, we may ask for a fresh code before you change wallet details.

Retention

We keep transaction logs and support records for the period needed to settle account questions, confirm transfers, and meet local record-keeping duties. After that window, we remove or lock the data where the law allows.

Change requests

For access, correction, or closure requests, send us your registered name, phone number, and the change you want. We process only requests that match the account owner, and we reply through the same contact channel.

Local law

If a term conflicts with local law, the local rule controls. Access is available only where local law permits, and we may pause an account while we check age, location, or payment-name mismatches.

Questions About These Terms

Most questions we receive are about who the terms bind, how payment names are checked, and what happens after a device change. We keep the wording practical: one account, one registered contact path, and one set of rules across mobile and desktop. If your details change, contact us before you send a transfer or switch wallet names.

They apply when you create an account, log in, send a transfer, or use any room we host. If local law does not permit access in your region, the account cannot continue there.

No. The wallet name should match the registered account name so we can verify the record and prevent delays. If you need a correction, contact us before you send another transfer.

A new phone or browser may trigger an extra check, such as a fresh sign-in code or a device confirmation. That step helps us keep your account tied to the same contact path.

Send your registered name, account ID, and the exact change you want through live chat, WhatsApp, or email. We process only requests that match the account owner and the contact path we hold.

We keep the records needed for account handling, payment checks, and dispute resolution for as long as the law and our operating duties require. After that, we remove or block them where allowed.

Contact us through live chat or WhatsApp and mention the clause you are reading. We will explain how it applies to your account, the payment method you used, and the device you signed in from.

Yes. If local law changes, our access rules change with it. We may pause the account while we check eligibility, payment-name matches, or location details before you continue.