Reference

perada4d Privacy Policy for Your Account Data

We keep your account data, device signals, and payment records under one privacy policy built for Indonesia, with DANA, OVO, GoPay, and QRIS handled only for account activity.

DANAOVOGoPayQRIS

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How This Policy Works in Indonesia

perada4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This policy covers the details you give us when you open an account, log in, request help, or move funds through DANA, OVO, GoPay, or QRIS. We use that data to keep the account path clear, confirm transactions, answer privacy requests, and reduce misuse on the

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same profile. We may also keep device and browser signals, such as Android, iPhone, Chrome, or Safari, so we can recognise your session and protect access. We do not need more than the task requires, and we keep records only while they serve a clear account,
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support, or legal purpose. Access or eligibility depends on local law and is available only where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

How to Reach Us About Privacy

When you want a privacy change, we route it through live chat, email, or the form inside your account. Our team replies from 09:00-21:00 WIB, and we ask for the registered email plus one account check before we touch any record. On desktop, you can reach the form through Profile > Privacy Request; on Android or iPhone, the same path sits in the side menu.

Team online

Live Chat

Open the help bubble from the lobby or this page, then send your request with the email on your account. We reply from 09:00-21:00 WIB and keep each thread tied to one case.

Email

Use the address listed in your account area when you need a copy, correction, or deletion request. Send it from your registered address so we can verify it before we touch any record.

Account Form

On desktop, open Profile > Privacy Request; on Android or iPhone, use the same path from the side menu. The form asks for your account email, device, and the change you want.

DATA HANDLING

How We Handle Data and Cookies

We keep this part practical: we log only what is needed to run your account, match DANA, OVO, GoPay, or QRIS activity, and answer a privacy request.

Data Use

We keep the account fields needed to serve you: email, username, device type, login history, and the transaction reference tied to DANA, OVO, GoPay, or QRIS. That lets us answer access questions without asking for more than needed.

Cookies

Cookies help the page remember your session, language choice, and recent page state on Chrome, Safari, Android, and iPhone. You can clear them in browser settings at any time, and the next visit will ask you to log in again.

Account Security

Use Profile > Security to change your password and check recent login history. If something looks unfamiliar, send a privacy request from your registered email so we can verify the account before we change any access detail.

Retention

We keep records only while they serve account handling, payment checks, dispute follow-up, or legal duties. When that purpose ends, we remove or anonymise the parts that no longer need to stay linked to you.

Sharing

We share data only with service partners that help process payments or support tickets, and only for the task in front of us. We do not pass your details on for unrelated use or hidden profiling.

Requests

To request a copy, correction, or removal where local law permits, send the request from your registered email or the account form. We may ask for one identity check before we act, so your record stays protected.

Questions You May Ask About Privacy

If you want the short path, these questions cover what we keep, why we keep it, how cookies work, and how you can ask for a copy or correction. They also point you to live chat, email, and the account form, plus the checks we use for DANA, OVO, GoPay, and QRIS-related requests. Use the answer that matches your case and move from there.

We collect the details needed to run your account, such as your email, username, device type, login history, and the transaction reference for DANA, OVO, GoPay, or QRIS. We keep it tied to one account path.

Cookies remember your session, language choice, and recent page state on Chrome, Safari, Android, and iPhone. You can clear them in browser settings whenever you want, and the page will ask you to log in again.

Send the request from your registered email or open Profile > Privacy Request inside your account. Tell us what to change, and we will verify the request before we update any record where local law permits.

Only when needed to process DANA, OVO, GoPay, or QRIS activity and confirm the transaction trail. We keep that sharing limited to the task and do not pass your details around for unrelated use.

We keep records only for account handling, payment checks, dispute follow-up, and legal duties. When the purpose ends, we remove or anonymise the parts that no longer need to stay linked to your profile.

Use live chat, email, or the form inside your account page. Our team replies from 09:00-21:00 WIB, and we ask for the registered email so we can verify the request first.

perada4d Privacy Policy for Your Account Data

How to Reach Us About Privacy

Live Chat

Email

Account Form

How We Handle Data and Cookies

Data Use

Cookies

Account Security

Retention

Sharing

Requests

Questions You May Ask About Privacy

01 What data do you collect from my account?

02 Why do you use cookies on this page?

03 How can I ask for a data change?

04 Do you share my data with payment providers?

05 How long do you keep my records?

06 How do I contact you about privacy?

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